|Expert Forums Policy
EWTN is happy to provide the
opportunity for Catholics and non-Catholics alike to obtain expert answers to their
questions about the Catholic faith and related matters. The moderators
perform their services for free despite other significant duties (such as pastoring,
teaching, giving lectures or running apostolates ) and are noted for their fidelity to the
Magisterium and their knowledge of the material covered by their Forum. They can be
expected to give answers that conform to the teaching of the Church, or which represents
an educated application of the principles contained in that teaching, or in matters of
opinion their opinion. Please keep in mind that where the Church has not explicitly
defined a matter even saints have disagreed.
The Expert Forums are not chat forums and should not be used to carry on a conversation
with the moderator over one's favorite theological quibble. There are many chat
rooms and newsgroups where participants may engage in dialogue or controversy.
Many times questions are repeats and could be answered for the questioner in a few
moments by searching the database of Previously
Asked Questions. We have also added a Frequently Asked Questions (FAQ) page
to make answers to common question readily available. We will continue to build up the FAQ
page with answers to common questions as time goes on. Please check these means
before asking a question as repeats tie up the Forums and take up time the Moderator could
use answering new questions.
In order to facilitate timely responses, especially to spiritually needy questioners,
please follow the policies listed below for the operation of the Forums.
1. The Question. Assuming you've done a search and checked the
FAQ page, please ask your question as simply and directly as possible. Time spent
deciphering a lengthy stream-of-consciousness question is wasted time, both for the
moderator who answers it and the readers of the Forum. Your question should be edited for
readability by you and not the moderator. This will contribute significantly to the
usefulness and enjoyability of the Forum for all concerned.
2. One Question per Post. Unless the nature of the subject requires
follow-up questions please limit yourself to one main question per post. The temptation to
use the Forums to get all of your questions answered, rather than do some research
yourself, is understandable. Please resist it.
3. Post One Time. Please post a question only one time. Give your
browser time to communicate with the website and notify you that your question has been
received or (God forbid!) give you an error message. Please don't follow it up with a
"did you get my question?" email. Multiple posts and follow-up emails
delay answers significantly.
4. Be Patient. If you don't get an answer in one or two days you are
not being ignored. Sometimes the Forums have backlogs of questions. We would like to
be able to answer in a few days, but sometimes it has taken weeks. The current amount of
delay can be checked by noting the question date on the most recently answered questions
in that Forum. We appreciate the commitment of time and talent the Moderators have made in
being a part of this apostolate. Please don't badger them. It is a free service,
generously given, by busy men and women.
Thank you for your cooperation in adhering to these guidelines. God bless.
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