EWTN, Global Catholic Netowrk  

FREQUENTLY ASKED QUESTIONS

General Questions

 

 Q: I have suddenly stopped getting Wings. What happened? How do I get it  back on your mailing list?

A: You may have been placed under the do not mail list and EWTN cannot take you off of the list without your help.
Go to and enter your email address into the wings signup box again.
Once you do that you may see something similar to this

"You are already a member of the WINGS - EWTN mailing list. If you would like to update your profile, please click Submit and instructions will be emailed to you."

To complete the sign-up process, you must click Submit and click Update Your Profile in the email you receive next.

You will then be sent to a page where you will  have Confirmed Opt-in for your account, by selecting the buttons.  After selecting the WINGS list you want to join in the Update Profile you will receive another email in which you must click Confirm Subscription. Please confirm this email to start receiving Wings or Religious Catalogue emails
 

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Q: Where do I go to donate to EWTN? 

A: If you go to https://www.ewtn.com/VSDonationML/?lang=English you can click on the one time donation or one that will come out monthly.

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Q: Where is the Pope monthly prayer intentions? 

 A:  You can find many places by going to the EWTN site map. This is a text map of the entire site. EWTN site map: /ewtn.htm ( That Papal Prayers section can be found here: /faith/popePrayer.htm )

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Q: I posted a question on the Q&A section. How long before the experts answer my question? 

A: Our O&A panelists are busy theologians, professors, parish priests and other experts. We are blessed to have their time to answer each question. It can take up to two weeks or longer for an answer.  

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Q: My child lost their sign in for EWTNkids. Can it be reset?  We have tried entering another password and it is locked up. What can I do?

A: The EWTNkids database goes through several security protocols. If someone tries another password with a used email address it will lock you out.  To reset email a request to onlinehelp@ewtn.com   

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Q: How do I contact you?

A: You can go to our contact page for that information:  /general/contact.asp

or for question about programs, theological or general inquires contact: viewer@ewtn.com

for website and technical only related and questions not covered here: onlinehelp@ewtn.com

 

 


 

 

 

 

 

 

 
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