EWTN, Global Catholic Netowrk  

FREQUENTLY ASKED QUESTIONS

Prayer Cards / Prayer Requests

 

 Q: Are your prayer cards real cards you mail out?

A: No. This is a virtual card. You can only send and receive them via a computer. We do not 'postal' mail cards out with this service.

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Q: I sent my card but the person never got it. Why?

A: There are several reasons why someone may not have gotten the card.

The first reason could be that their Internet provider has a strong "SPAM" filter and is blocking the card from coming into their mailbox.  EWTN.com  could be seen as a generic IP address by many spam filters and a blocking dynamic is added by them.

That can only be removed by the individual whose address the card is going to.

Another reason could be their firewall is blocking the email from coming into their email box. 

You may also have typed the email address wrong or put in a postal address.

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Q: If they can't get the card due to a spam filter or I don't know their email address, how can I get the card to them? 

A: First, send the card to yourself. You can then forward the card to them. This will bypass the spam blocker.

If you don't have their email address, you can print it out and give it to them. This way the prayer request will be sent to the Religious community at EWTN for prayer.

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Q: I posted a prayer request on your bulletin board. I did not see it immediately. When will it be posted ? 

A: Your prayer request will be reviewed and posted in a day or two. All prayers are reviewed and may be edited before post.

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Q: What is the strange letters at the bottom of the form? What is the code I have to fill out before it will submit? Why do I have to re-write the odd shaped characters?

A: At the bottom of our online forms,  we have a product called Captcha.

This is a string of curved or odd shaped letters that you must enter before your form is submitted.

 

In this world of hackers and spam, EWTN has had to protect itself and it's supporters. Hackers have developed spam robots that will fill in the forms and send unwanted emails. These robots can not read this curved text and are stopped. In a sense you are proving that you are a human when you enter this code. We are sorry for this inconvenience.  

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5817 Old Leeds Rd., Irondale, AL 35210 USA 1-205-271-2900