EWTN Privacy Policy
This web site is owned and operated by Eternal Word Television Network, Inc. (EWTN), a public charity based in the United States.
We recognize that visitors to our site may be concerned about the information they provide to us, and how we treat that information. This Privacy Policy addresses those concerns and our commitment to protecting your privacy on this web site. The information we collect from you is used to improve the content of our web site and to provide you with information, products or other services available to you through EWTN. This Privacy Policy may be changed or updated from time to time and we recommend that you review these terms periodically.
Our Policy
EWTN respects and protects the privacy of our online visitors and donors. EWTN does not disclose, give, sell or transfer to third parties any personal information about our visitors without their permission, unless required by law.
Throughout its history, EWTN has never shared its donor mailing lists or personal information with third parties. It remains EWTN's policy that mailing lists, both postal and electronic, are never sold or exchanged with third parties.
EWTN, EWTN Religious Catalogue, and EWTN News are related public charities that work together and may share information between the public charities.
Some Information is Necessary to Complete a Donation or Fulfill an Order
If you donate to or place an order with EWTN, some of your personal information is required for us to process your payment, and ship the order to you. We collect your name, address(es), phone number, email address, and payment information. This information is used to fulfill your order and communicate with you about your order or donation. EWTN may telephone, send postal mail, or email you about the order and transaction.
In order to detect fraud or security issues, the information you provide, and other information such as information automatically collected from website visitors may be analyzed by the devices we use in our infrastructure to detect fraud or security issues.
Credit Card and Other Personal Information
EWTN uses industry standard efforts such as firewalls and Secure Socket Layers (SSL) to safeguard the confidentiality of your personally identifiable information. We make every reasonable effort to prevent the loss, misuse or theft of the information under our control.
We care about the safety and security of online transactions. We use the industry standard high grade encryption and security protocol to communicate with your browser software. This method makes it extremely difficult for anyone else to intercept the credit card information you send to us..
When handling your payment information, EWTN uses security practices and technology that meets or exceeds Payment Card Industry Data Security Standards (PCI-DSS) and requires the same of the payment gateways that process your payment card or banking information.
Our Commitment to Accuracy
In addition to maintaining privacy and security controls for information you share with us, EWTN uses error checking procedures to accurately and completely process your transaction information. Our staff is available Monday through Friday from 9am to 6pm (US Eastern Time) to answer questions by phone at 1-205-271-2989 or by email at viewer@ewtn.com.
Changes are made to our error checking procedures as necessary to improve our system and independent external audits are periodically conducted to ensure the appropriate processing of your information from our web site.
Use of "Cookies"
Visitors to the EWTN web site should be aware that non-personal information and data is automatically collected by the EWTN web site through the use of "cookies." "Cookies" are small text files which a web site can use to recognize repeat visitors, facilitate a visitor's ongoing access to, and use of, the site, and allow a web site to track usage behavior and compile data that will allow content improvements. If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to deny or accept the cookie feature. EWTN uses "cookie" technology only to obtain non-personal information from its online visitors in order to improve visitors' online experience and facilitate their visit of EWTN's web site.
Video players and country selection are saved as an anonymous cookie that stores the region you selected when visiting this website. We use this cookie to provide you with the video streams, programming guides, and other information relevant to your region. We also use this cookie to determine if content is licensed for exhibition rights in your region. Because we must, by license restrictions, control the territories in which some certain video content is exhibited, cookies are the best method for us to determine if content is available to your region without interrupting your use of the website and services. The video player may not function correctly if it cannot determine the location from which it is being viewed.
Use of Analytics Services – Information We Collect from Others
EWTN uses certain third party services to measure the usability and interest in our site, our applications, and content. EWTN uses the information from these services to determine whether our website services are delivered correctly and timely to visitors. These services also help EWTN to determine the interests of our audience and segments of our audience. These services provide information to us about you and your use of our websites and applications.
Google Analytics. EWTN uses Google Analytics and Google Tag Manager to analyze site visitors and actions on the websites and in apps. EWTN does not provide any personal information to this service. It provides anonymized and aggregated data about visitors, users, and actions they take on the site or in apps to EWTN. Their privacy policy is located at: https://policies.google.com/privacy?hl=en
Facebook Analytics products: Pixel, Connect, and Audience. Facebook provides EWTN with analytics regarding the interests of audience segments and information about our audiences, including demographic data, location, and similar. Facebook does not provide your personal information to EWTN. Your privacy settings on Facebook may result in us being able to see information you allow us to see. Their privacy policy is located at https://www.facebook.com/policy.php
Brightcove. Brightcove provides video delivery and player services for EWTN video on the site. Brightcove collects viewing data about videos. EWTN uses this data to determine the performance of EWTN video distribution, audience interest in video topics, and other relevant metrics to continue to improve and provide programming through the website and apps. Their privacy policy is located at: https://www.brightcove.com/en/legal/privacy
Hotjar. Hotjar is an analytics service that allows us to understand how our sites’ visitors view and interact with the elements on our pages; this service helps us identify potential improvements to our page designs. User behavior is tracked without the possibility of personally identifying users. Moreover, we only use this service occasionally, and only on certain pages. Their privacy policy is located at https://www.hotjar.com/privacy, and you may always opt out of Hotjar’s tracking by going to https://www.hotjar.com/legal/compliance/opt-out.
HubSpot Analytics Products: Pixel. Hubspot provides analytics regarding the interests of audience segments and information about our audiences, including demographics to help us improve content through our website, applications and email. Their privacy policy is located at https://legal.hubspot.com/privacy-policy
Retargeting Advertising
We may use services that advertise to you because you visited a page or portion of our website or application or serves ads to you because you responded to an earlier ad (“remarketing”). You will see these advertisements in places away from our websites and applications, but the advertisement is based on your prior visit here. These services usually use cookies to determine if they will remarket an ad to you. You can opt-out of this type of advertising with the advertising agencies:
To opt-out of Google Ads remarketing: http://www.google.com/settings/ads
To opt-out of Facebook ads remarketing: https://www.facebook.com/help/568137493302217
More information and a unified opt-out are available from the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1#!/) or the Digital Advertising Alliance (http://www.aboutads.info/choices/).
Text Message Terms and Privacy
By agreeing to these terms, you agree to receive a one-time message from EWTN to contact our show. Message & data rates may apply. Text STOP to 58177 to Opt-out at any time. For additional text program information, text HELP to 58177. Carriers are not liable for delayed or undelivered messages. You can also call us at 833-288-3986.
Text messaging originator opt-in data and consent will not be shared or sold with any third parties. This includes affiliate or business partners. No mobile information will be shared or sold with third parties/affiliates for marketing/promotional purposes. Opt-in is not transferable to any other party.
Information You Voluntarily Provide
The websites and applications have places where you may choose to provide us with your personal information. These include signing up for our email newsletters, making a donation, or using comments and message boards. If you share your email and name with us in order to receive emails from us, we may use a service to manage the email on our behalf, but we will not give your personal information to others for them to email you. If you contact us, we collect the information and contact details you provide to us.
Information that is Automatically Collected
Our servers and infrastructure used to deliver the Websites, content, and applications to you employ a number of industry standard practices, such as firewalls, and these devices automatically collect information about you and the devices you use to access the websites and application. This information can include, your IP address, operating system, browser software, referring website, pages you viewed, and when the access occurred. Events, such as clicking links, will also be collected. This information is collected for a number of legitimate reasons. Some of our infrastructure uses this information to determine security threats. Some of our infrastructure uses this data to determine if the infrastructure is operating correctly and serving your visit without errors. Some of this data is used for us to determine the performance of our infrastructure.
Publicly Visible Information: Message Boards and Public Forums
Please keep in mind that whenever you voluntarily disclose personal information on our web site (for example, on message boards such as the Catholic Q&A and Bulletin Board) that information may be viewed on the website by the public and other visitors to the websites or applications. That means that it could be collected and used by others.
Links to Other Sites
This web site may contain links to other web sites. Please be aware that EWTN is not responsible for the privacy practices of such other web sites. We encourage you to be aware when you leave our web site and to read the privacy statements of each and every web site that collects personally identifiable information from you. This privacy statement applies solely to information collected by the EWTN web site.
APIs
Our sites make use of third-party application program interfaces (APIs), including YouTube API Services (see the YouTube Terms of Service for policies governing the use of YouTube content on our sites).
Opt-out
If you no longer wish to receive electronic mailings from us, you may opt-out of receiving these communications by following the "unsubscribe" information contained at the bottom of the message or by contacting us as indicated below.
Contact our Web Site
Thank you for visiting our web site. We are available to answer your questions and hear your concerns. For inquiries concerning our information practices and Privacy Policy, you may contact us at:
EWTN Global Catholic Network
Attention: Jeffrey Hahn
5817 Old Leeds Rd.
Irondale, AL 35210-2164
or e-mail us at viewer@ewtn.com
In an effort to provide the best service, EWTN reserves the right to edit, modify, and improve this policy at any time.
Rev. May 24, 2018
